Knowledge Base
Building Automation FAQ
Practical answers about BACMOVE products, system integration, installation, purchasing, and support.
General
What does BACMOVE manufacture?
BACMOVE develops BACnet/IP to DALI lighting controllers, DALI field devices, and building automation software for commercial projects.
Who uses BACMOVE products?
Consulting engineers, system integrators, panel builders, electrical contractors, facility teams, and building owners use BACMOVE products in commercial and institutional projects.
Can BACMOVE support international projects?
Yes. Contact the BACMOVE team with the project location, building type, control requirements, and expected schedule so the appropriate sales or technical path can be identified.
Product Selection
What is DALION?
DALION is a BACnet/IP to DALI gateway and lighting application controller. It connects DALI lighting systems to building management systems and provides room control, scheduling, scenes, and monitoring.
Which DALION model should I choose?
DALION-1 provides one DALI channel and DALION-4 provides four independent DALI channels. The right model depends on the number of channels and devices required for the project.
Can I use DALION with an existing DALI installation?
Yes. DALION can modernize existing DALI installations while preserving compatible DALI wiring, luminaires, buttons, and sensors. Confirm the installed devices during project design.
What is the DALI Push Button Coupler used for?
The DALION-PBCD-4 connects four conventional push buttons or switches to a DALI system through four dry-contact inputs.
Can I control DALION dashboards from a wall panel?
Yes. The DALION Touch Panel 5.5 inch displays dashboards created in DALION Views for room lighting visualization and control.
Integration & Installation
Which protocols does DALION support?
DALION supports BACnet/IP and DALI, with additional integration options for DMX512 through sACN or Art-Net, Modbus TCP, HTTP, and its REST API.
Does DALION support DALI-2 input devices?
Yes. DALION supports DALI-2 input devices such as occupancy sensors, light sensors, and push buttons. The supported device count depends on the model and channel configuration.
Does DALION require a separate DALI power supply?
Yes. The DALION gateway requires an external power supply for its DALI channels. Always follow the product documentation and project wiring requirements.
How should a DALI bus be wired?
DALI wiring can use star, linear, or mixed topologies. The bus is polarity-free, but ring topologies are not supported. Follow the installation documentation for the complete wiring requirements.
What is required for commissioning?
Commissioning includes network setup, DALI device discovery, addressing, group and scene configuration, control testing, and documentation of the final installation.
Support & Purchasing
Where can I find product documentation?
Product pages include datasheets, installation sheets, user manuals, software, certificates, and related technical documents when available.
How do I request technical support?
Use the Contact page and include the product model, firmware version, project context, network details, and a clear description of the issue.
How are firmware updates provided?
Firmware and release information are published through the product documentation and software download resources. Check the product page before updating a live installation.
Can I buy BACMOVE products online?
Selected hardware products can be purchased through the online purchase controls on their product pages. Project and integration inquiries should be sent to BACMOVE directly.
How can I request a quotation?
Contact BACMOVE with the required products, quantities, project location, delivery schedule, and any integration or commissioning requirements.